Terms & Conditions
Terms & Conditions
Please read the following carefully. Your use of the Dalton Arts webshop
www.dalton-arts.com and purchase of the products or services on it means that you agree to these terms and conditions.
You should check the webshop from time to time to review the latest updated current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this webshop.
Shopping with www.dalton-arts.com
We will take all reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the webshop.
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. The fact that you receive an automatic order acknowledgement does not necessarily mean that we will be able to meet your order.
Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed prior to dispatch, unless we have notified you that we do not accept your order or you have cancelled your order.
Payment & Security
Orders may be processed online, using a credit or debit card (VISA, MasterCard, Bancontact, Belfius direct net, Ideal, ING homepay, KBC/CBC payment button, Paypal)
To ensure that shopping online is secure, when paying by credit/debit card your details will be encrypted using the 128-bit SSL Software
Your credit card company may also carry out additional security checks. In the event your card is declined please contact your card issuer to authorised the transaction.
We may feel the need to carry out additional security checks to help protect both Dalton Arts and its customers. In these cases we may ask for additional proof of ID such as a driving license or utility bill. You will be contacted either by email or by phone if this is necessary.
Contract cancellation under the Distance Selling Regulations:
You are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive your order.
If you wish to exercise your right to cancel this contract after your order has already been dispatched, we will refund the original purchase price and delivery charge, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the order, and that you have taken reasonable care of the products and not used them.
Price, Description and Availability
Prices shown on the website are inclusive of VAT at the appropriate rate where applicable. Whilst we try and ensure that all details, descriptions and prices which appear on this webshop are accurate, errors may occur.
Promotional items and Free gifts
All promotional items and free gifts are classed as 'warehouse promotions' from Dalton Arts. These offers/items are subject to availability and will not be replaced or refunded by Dalton Arts.
Non-EU customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information
We delivery worldwide within 5 days after the payment reached us, all products are insured and free delivered, in case of lost or damaged (take a photo and mail us products, please notify us and we will send you the item again.
Orders are delivered by courier. Our couriers require a signature and operate between 8am and 8pm on weekdays, so please specify an address where someone will be able to sign for your order between these hours, alternatively have your order delivered to your work address. Our courier services are fully trackable.
Please note that any items sent by Post, DHL, TNT or UPS usually arrive within 3-8 days, DHL, TNT or UPS stipulate that only items still not delivered after 15 working days can be officially classified as lost.
Please try to order with enough time to prevent disappointment particulary in the busy Black Friday’s, Christmas season.
Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office.
The above does affect your statutory rights as a consumer.
* Please contact us within 24 hours at email@example.com providing photos as proof of damage.
* Goods are not to be returned. Dalton Arts will dispatch a replacement identical product within 24 hours.
* Please contact us within 14 days of receiving the goods at firstname.lastname@example.org providing photos as proof that the product is undamaged.
* Return the goods in the original packaging at your own cost within 30 days of receiving the goods.
* Dalton Arts will refund the cost of the goods withing 7 days of receiving the products back.
Here at Dalton Arts we take the security of our customers' details very seriously and as such have measures in place both on our website when creating an account and when taking payment to ensure your details are kept safe.
3D Secure – this is an extra page that you will see after you have entered your card details that is provided by your card issuer. For some card issuers this is not compulsory but we would recommend that you sign up for this service to provide yourself with an extra level of security when purchasing items online.
We use the highest level of encryption on our website to ensure you stay safe online – we have EVSSL certificates which means we have 2048 bit encryption instead of the standard 1024 bit so you can be sure shopping with us online is safe.
Copyright and Trade Marks
Dalton Arts does not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them.
The copyright in www.dalton-arts.com and the content of all the software, website and pages relating to the www.dalton-arts.com web site is owned by, or licensed to www.dalton-arts.com , unless otherwise specified and may not be used, copied or altered without our express consent
Copyright extends to the design, look and feel of www.dalton-arts.com , all photography and any marketing materials.
You may use www.dalton-arts.com only for private and personal non-commercial use. You may not use the materials www.dalton-arts.com for any other purpose.
www.dalton-arts.com and our logos are trade names or trade marks of www.dalton-arts.com and may not be used by anyone else without our express permission.
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this webshop, or the use by any other person accessing the webshop using your shopping account and/or your Personal Information.
Dalton Arts may modify or withdraw, temporarily or permanently, this webshop with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the webshop; and/or change the conditions from time to time, and your continued use of the webshop following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the webshop.
May also terminate this agreement and immediately remove, cancel or suspend access to and use of Dalton Arts upon breach of any part of these terms whatsoever.
Termination shall be without prejudice to Dalton Arts other rights.
Dalton Arts acts as principal on its own account and not as agent for you or any other person.
If Dalton Arts does not enforce any provision of this agreement such will not be considered a continuing waiver.
In the event that any part of these terms is held to be unenforceable, such part will at Dalton Arts option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.
These terms constitute the full agreement between you and Dalton Arts and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed
Since Dalton Arts principally deals with the EU market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).
Dalton Arts Responsibilities
Because of the nature of the Internet, Dalton Arts provides and maintains Dalton Arts on an "as is" and "as available" basis and we make no promise that use of Dalton Arts will be uninterrupted or wholly error free. We are not responsible if we are unable to provide our Internet services for any reason beyond our control.
Dalton Arts does not give any guarantees, warranties or representations in respect of any third parties services.
Dalton Arts has tried to ensure that all product descriptions and photographs are as accurate as possible.
Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
You will be responsible for any breach of these terms by you and if you use Dalton Arts in breach of these terms you will be liable to and will reimburse us for any loss or damage caused as a result.
These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Dalton Arts liability for death or personal injury resulting from its negligence nor any fraudulent representation.
Please read the instructions, manuals and other user documentation that comes with your products carefully. You are urged to use all products safely and in accordance with the manufacturer's guidelines.
Dalton Arts will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.
These terms do not affect your statutory rights as a consumer which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, Dalton Arts excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Dalton Arts and Dalton Arts shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
The infringement by any person of any Intellectual Property Rights of any third party caused by their use of Dalton Arts or any Product purchased through Dalton Arts.
Any incorrect or inaccurate information on Dalton Arts
Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
Any loss or damage resulting from your use or the inability to use the Dalton Arts webshop or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading Dalton Arts, or from transmissions via emails or attachments received from Dalton Arts or its licensees and affiliates.
The availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties to which Dalton Arts link and web sites located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, web site or transactions.
All representations, warranties, conditions and other terms which but for this notice would have effect
The Conditions shall be governed by and construed in accordance with the laws of EU and you irrevocably submit to the exclusive jurisdiction of the courts of EU.
How secure is Dalton Arts?
Here at Dalton Arts we take security seriously. We use 128 bit SSL security software in the checkout. This means that your card payment details are encrypted, you will see a small padlock and the prefix HTTPS appear in the top left hand side of your browser.